Discover Klimaire's new 12,000 BTU PTAC heat pump unit (230V) with R32 refrigerant and a 3.5kW backup electric heater, for spaces up to 550 sq. ft. For installation convenience, we have included a 42' x 16' heavy-duty insulated wall sleeve and anodized stamped white aluminum grille. It includes a wireless remote and built-in Wi-Fi for smartphone control via the NetHome Plus App. has include 4-in-1 multifunction mode, digital controls, washable filters, Energy Saving mode, low temperature protection, enhanced safety with grounding and circuit protection, fresh air intake, automatic auxiliary heating, self-diagnostics, 24V thermostat compatibility, and a Front Desk Reserved Port for hotel management. Additionally, the Golden Fin technology boosts heat exchange efficiency and provides superior corrosion resistance for long-term durability. 𝐒𝐞𝐚𝐦𝐥𝐞𝐬𝐬 𝐑𝐞𝐩𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐈𝐧𝐬𝐭𝐚𝐥𝐥𝐚𝐭𝐢𝐨𝐧 Includes a 42' x 16' anodized stamped aluminum grille with white finish, which guards against dirt and debris while enhancing exterior aesthetics. The insulated foldable wall sleeve reduces noise and is suitable for quick replacement or new construction. Both components are made to fit all standard PTACs for easy installation. EER2 10.5, Cooling Capacity of 12,000 / 11,800 BTU/h, Heating (Heat Pump) Capacity of 10,800 / 10,500 BTU/h, Backup Electric Heating Capacity of 10,900 / 8,900 BTU/h. Uses R-32 refrigerant. has a 20A, 3-prong grounding plug (Type LCDI 6-20P). Power requirements: 208-230V, single-phase, 60Hz. 12,000 BTU PTAC Heat Pump Air Conditioner (R-32 refrigerant) with backup 3.5kW Heater, wireless remote control, 42' x 16' heavy-duty insulated wall sleeve, anodized stamped white aluminum grille, drain kit, and control panel sticker. For new installations, a wall sleeve and rear grille are included, ensuring that this unit is versatile and suitable for various spaces, including hotels, motels, hospitality venues, nursing homes, workshops, and new room additions. Enjoy seamless control of your unit with the wireless remote and built-in Wi-Fi via the NetHome Plus App. This versatile system includes a 4-in-1 multifunction mode, a washable easy-to-remove filter, Energy Saving mode, enhanced safety with grounding and circuit protection, and Golden Fin technology, plus additional has for your convenience and comfort. 𝐕𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐌𝐨𝐝𝐞𝐬 𝐟𝐨𝐫 𝐘𝐞𝐚𝐫-𝐑𝐨𝐮𝐧𝐝 𝐂𝐨𝐦𝐟𝐨𝐫𝐭: Choose from Cooling, Heating, or Fan-Only mode to maintain the temperature year-round. Whether you need efficient cooling during the summer or reliable heating during the winter, this unit adapts to your needs.